AI receptionist · Veterinary clinics

An AI receptionist for veterinary clinics

Your hands are full of a scared cat, or you're mid-surgery, or it's past closing and the phone still rings. CallerIQ picks up when you can't, finds out who's calling and about which pet, and gets you a clean summary so nothing slips. No new number, no new hardware. It just answers.

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No new number · Works with your carrier · Cancel anytime
A REAL CALL

A client calls because her cat hasn't eaten in two days and she's not sure if she should bring him in.

CallerIQ: "Thanks for calling, this is the clinic's AI receptionist. Can I get your pet's name and species?" Caller: "Milo, he's a cat." CallerIQ: "Got it. What's going on with Milo?" Caller: "He hasn't eaten in two days and seems tired." CallerIQ: "Understood. What times work for a callback today, and what's the best number to reach you?" Caller gives a window and her cell number. CallerIQ: "Someone from the clinic will call you back to talk through next steps."

The owner gets a summary: pet name Milo, species cat, symptom not eating for two days and low energy, preferred callback window, and the caller's number, flagged for a prompt call back.

The calls you're losing

Why veterinary clinics miss calls

Elbow-deep in surgery

You can't step away mid-procedure to answer a ringing phone. Meanwhile a client with a booking question hangs up and tries another clinic down the road.

One hand on a scared animal

Restraining an anxious dog or a spooked cat takes both hands and full attention. The front desk phone goes unanswered and that caller doesn't leave a message.

Pets don't get sick on a schedule

Symptoms show up whenever they show up, including nights and weekends when your office is closed. Those calls go to voicemail and often just don't get answered at all.

Refill and boarding calls stack up

Prescription refills and boarding questions eat front desk time in small chunks all day. While staff is on one call, the next three go unanswered.

How it works

Three steps, one dial code.

01

Forward your missed calls

One dial code sets up conditional call forwarding with your carrier. Your number stays your number; only the calls you don’t answer route to CallerIQ.

02

CallerIQ answers

It greets the caller in the voice and greeting you chose, finds out who they are and what they need, and captures the details, using only the business information you gave it.

03

You get the summary

Who called, why, and what to do next, in a clean report you can read in seconds. Real callers get through; spam doesn’t.

What your callers hearA caller hears a clear greeting, told plainly this is your clinic's AI receptionist, not a person. It asks for the pet's name, species, what's going on, and the best times and number for a callback. It's endlessly patient with a nervous pet owner rattling off symptoms, and it never rushes them off the phone.
And the spam?Pharma reps and supply distributors call clinics constantly trying to reach whoever handles ordering. CallerIQ knows the difference between a client and a sales pitch, turns the reps away, can happily waste their time instead of yours, and keeps them off your real line. Only calls that matter make it into your summary.
Questions

What veterinary clinics ask us

Will CallerIQ give medical advice to a worried pet owner?+
No. It collects the pet's name, species, symptom or service, and a callback number, then gets that to your team. It doesn't make medical judgments or tell owners what to do.
What happens with urgent-sounding symptom calls?+
CallerIQ takes down the details clearly and flags them in your summary so you can prioritize the callback. It captures information, it doesn't dispatch care or decide what's serious.
Do I need a new phone number for this?+
No. CallerIQ works through carrier call forwarding on your existing clinic number. There's no new number and no hardware to install.
How does it handle pharma and distributor calls?+
It recognizes vendor pitches and robocalls, turns them away, and keeps them from tying up your front desk phone or your team's time.
Can I turn it off or change what it says?+
Yes. You set the greeting, the voice, and the business details it uses, and it only speaks to what you've given it. You can turn it off anytime with a simple dial code.
Also answering for

Stop losing the calls you can't take.

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