You're under a sink or up on a ladder, and your phone is buzzing with someone else's problem. CallerIQ answers when you can't, finds out what the caller needs, and gets the details you'd ask for yourself. No new number, no new hardware, just call forwarding you already have.
No new number · Works with your carrier · Cancel anytimeA REAL CALL
A tenant calls in the evening because her kitchen faucet has been dripping for two days and water is pooling under the sink.
Caller: "Hi, is this the handyman? My faucet's leaking pretty bad now." CallerIQ: "I can get that started for you. Can I get your name and address?" She gives her name, address, and says nobody's home until evening but there's a spare key with a neighbor. CallerIQ: "Got it. Anything else while you're on the line, or just the faucet?" She mentions a loose cabinet hinge too. CallerIQ: "I'll pass along both. Someone will call you back to set a time."
The owner's summary lists the leaky faucet, the loose cabinet hinge, the tenant's address, the key location, and her callback number, waiting for him when he wraps up the current job.
The calls you're losing
Why handyman services miss calls
Your hands are full of someone else's repair
You can't stop mid-job to answer a call. Small-repair requests and punch-list quotes come in while you're already under a sink or on a ladder, and the caller either hangs up or calls the next name on the list.
Tenants report problems after you're off the clock
A dripping faucet or a stuck door doesn't wait for business hours. Tenants and homeowners tend to notice and call in the evening, right when your phone goes to voicemail.
Repeat customers expect a quick answer
Your regulars call to book something small and expect it to be easy. When the call goes unanswered, even a loyal customer might just find someone who picks up.
Directories eat up time that should go to real jobs
Home-services directories cold-call looking to sell you paid listings. Every one of those calls is time you're not spending on an actual repair request.
How it works
Three steps, one dial code.
01
Forward your missed calls
One dial code sets up conditional call forwarding with your carrier. Your number stays your number; only the calls you don’t answer route to CallerIQ.
02
CallerIQ answers
It greets the caller in the voice and greeting you chose, finds out who they are and what they need, and captures the details, using only the business information you gave it.
03
You get the summary
Who called, why, and what to do next, in a clean report you can read in seconds. Real callers get through; spam doesn’t.
What your callers hearThe caller hears a greeting you set, in a voice you chose, that sounds like your business. CallerIQ says plainly it's an AI receptionist, asks who's calling and what they need, and works through the task list, address, and access instructions like getting a key from a neighbor. It's patient with a nervous first-time caller and just as patient with someone who calls three times before deciding what they need.And the spam?Home-services directories cold-call looking for paid listings, and CallerIQ is built to spot that pattern. It turns those calls away, can waste a robocaller's time instead of yours, and keeps the calls worth your attention, like the tenant with the leaky faucet, out front in your summary.
Questions
What handyman services ask us
Do I need a new phone number for this?+
No. CallerIQ works through carrier call forwarding on the number you already give customers. There's no new number and no hardware to install.
Can it tell the difference between a real job and a sales call?+
Yes. CallerIQ is set up to recognize patterns like directories cold-calling about paid listings, and it turns those away instead of putting them on your callback list.
What information does it collect for a repair call?+
For a typical job, it captures the address, a description of the task or task list, any access instructions like a spare key, and a callback number, all included in the summary.
What if I want to take a call myself?+
Contacts you already have set to ring straight through still reach you directly. And if you want CallerIQ off entirely, one dial code turns it off.
Does it know my business details, or make things up?+
It only uses what you give it. You set the greeting, the voice, and the business details it can share, so it never invents information about your services or pricing.