AI receptionist · Chimney services

An AI receptionist for chimney services

You can't answer the phone with your hands full of a chimney brush or your head in a flue. CallerIQ picks up when you can't, finds out what the caller needs, and gets you a clean summary after. It runs through your carrier, so your number stays the same and there's no new hardware to install.

Get started free
No new number · Works with your carrier · Cancel anytime
A REAL CALL

A homeowner calls on a Sunday evening because the weather forecast is turning cold and she wants to get her fireplace inspected before she uses it.

CallerIQ: Thanks for calling Hearth and Home Chimney, this is their AI receptionist. What can I help you with? Caller: Hi, I need to get my chimney inspected before it gets cold, do you have anything open soon? CallerIQ: I can take your details and have them call you back to schedule. Can I get your address and the type of fireplace you have? Caller: It's a wood-burning fireplace, and I honestly don't remember the last time it was cleaned. CallerIQ: No problem, I've got that noted. What's the best number to reach you at?

The owner gets a summary with the address, fireplace type, note that the last cleaning is unknown, and a callback number, ready to schedule first thing Monday.

The calls you're losing

Why chimney services miss calls

You're up on the roof

When you're at the flue with a camera or a brush in hand, the phone in your truck doesn't get answered. That caller either leaves without a message or tries the next chimney service on the list.

Everyone calls at once

The first cold nights of the season bring a rush of booking calls all at the same time. If you're mid-job, some of those calls go straight to voicemail and never get returned.

The quote call after the inspection

A homeowner you just inspected calls back with questions about the repair quote. If you're already at the next job, that call slips by, and the quote sits without a follow-up.

After hours booking

People think about their chimney when the weather turns, often in the evening. If your line goes to a full voicemail after hours, you lose the booking before you even know it happened.

How it works

Three steps, one dial code.

01

Forward your missed calls

One dial code sets up conditional call forwarding with your carrier. Your number stays your number; only the calls you don’t answer route to CallerIQ.

02

CallerIQ answers

It greets the caller in the voice and greeting you chose, finds out who they are and what they need, and captures the details, using only the business information you gave it.

03

You get the summary

Who called, why, and what to do next, in a clean report you can read in seconds. Real callers get through; spam doesn’t.

What your callers hearThe caller hears a friendly greeting and knows right away they're talking to an AI receptionist, not you. It asks who they are, what they need, and whether it's a cleaning, an inspection, or a repair quote. It collects the address, fireplace type, last cleaning if they know it, and a callback number, then lets them know you'll follow up.
And the spam?Chimney services get a steady stream of directory listing pitches and lead-seller calls. CallerIQ recognizes these, turns them away, and can waste their time instead of yours, so your summary stays full of real homeowners, not sales scripts.
Questions

What chimney services ask us

Do I need a new phone number?+
No. CallerIQ works through call forwarding with your carrier. Your business number stays exactly the same.
Will callers know they're talking to an AI?+
Yes. CallerIQ greets callers plainly as your AI receptionist. It's upfront about what it is while it collects their information.
Can it tell a cleaning request from a repair call?+
Yes. It asks what the caller needs and notes whether it's a cleaning, inspection, repair quote, or a general safety question, so you know what you're calling back about.
What happens with spam and lead calls?+
CallerIQ recognizes directory listing and lead-seller calls, turns them away, and keeps them off your summary so you only see calls from real customers.
Can I turn it off if I'm answering calls myself?+
Yes. You can turn it off with one dial code whenever you want to take calls directly, then turn it back on later.
Also answering for

Stop losing the calls you can't take.

Get started free Free scam checker · no sign-up · try it