AI receptionist · Appliance repair companies

An AI receptionist for appliance repair companies

You can't check your phone with your hands inside a dryer. CallerIQ answers for you, finds out what's broken and where, and sends you a summary you can read between jobs. No new number, no new hardware, just your calls forwarded to something that always picks up.

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No new number · Works with your carrier · Cancel anytime
A REAL CALL

A homeowner calls on a Saturday night because her fridge died overnight and everything inside is warm.

Caller: My fridge died sometime last night, everything in it is warm. CallerIQ: I'm sorry to hear that. Can I get the brand and what it's doing right now? Caller: It's a Samsung, the compressor hums but nothing's cold. CallerIQ: Got it. Do you have a model number, maybe on a sticker inside the door? Caller: Yeah, hold on... it's RF28. CallerIQ: Perfect. What's the best address and callback number so we can get someone out to you?

The owner gets a summary with the address, brand and model, the symptom, and a callback number, tagged as a booking request.

The calls you're losing

Why appliance repair companies miss calls

Your hands are inside the machine

You're behind a dryer with a multimeter and the phone rings in the other room. You can't drop the tools mid-repair. The call goes to voicemail, and the caller often just tries the next name on the list.

Broken fridges don't wait for business hours

A dead fridge feels urgent no matter when it happens, and it happens at night and on weekends. If nobody answers, the caller keeps dialing until someone does, and that someone might not be you.

Warranty calls need answers before they're bookings

Warranty service requests come with questions about coverage and process. If the caller can't get a straight answer right away, they hang up and try a competitor who can.

Part questions stall before a job ever gets booked

A lot of callers just want to know if you carry a part before they commit to scheduling. Miss that call and you miss the job, even though the repair itself would have been easy.

How it works

Three steps, one dial code.

01

Forward your missed calls

One dial code sets up conditional call forwarding with your carrier. Your number stays your number; only the calls you don’t answer route to CallerIQ.

02

CallerIQ answers

It greets the caller in the voice and greeting you chose, finds out who they are and what they need, and captures the details, using only the business information you gave it.

03

You get the summary

Who called, why, and what to do next, in a clean report you can read in seconds. Real callers get through; spam doesn’t.

What your callers hearThe caller hears a calm, clear greeting and knows right away they're talking to an AI receptionist, not a person pretending to be one. It asks who they are, what appliance is acting up, and what it's doing. It's endlessly patient with a frustrated customer describing a dead fridge, and it never gets flustered asking someone to repeat a model number.
And the spam?Extended-warranty robocalls are a constant, ironic annoyance in this business. CallerIQ recognizes the pattern, turns those calls away, and can waste a scammer's time instead of yours, so your summary stays full of real jobs instead of junk.
Questions

What appliance repair companys ask us

Do I need a new phone number for this?+
No. CallerIQ works through carrier call forwarding on your existing business number. There's no new number and no hardware to install.
What if I'm free and want to answer myself?+
You can turn call forwarding off with one dial code whenever you want to take calls directly, then turn it back on when you're back under a dryer.
Does it pretend to be a real person?+
No. It greets callers as an AI receptionist and never pretends otherwise. Being honest about that is part of the point.
What details does it collect for a repair call?+
For a typical breakdown call it captures the address, appliance brand and symptom, the model number if the caller has it, and a callback number.
How does it handle the warranty robocalls I get all day?+
It recognizes spam and robocall patterns, including the extended-warranty calls, and turns them away so they never make it into your call summary.
Also answering for

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